Hello Ni,
Thank you for contacting Microsoft Online Customer Service.
I understand that you would like to obtain a Replacement disk for your Windows XP in order to re-install it.
Please be informed that even though your friend is having a same Windows XP Home software, you cannot use that disk to re-install or repair your Operating System because the End User License Agreement (EULA) stipulates that a copy of Windows XP software can be only installed on a single computer. If you would like to install it on a second computer, you are required to purchase an additional license for the product.
Please note that as your Windows XP Home came pre-installed with your computer, the Original Equipment Manufacturer (OEM) or computer manufacturer is your best resource for product support and obtaining Replacement disks and manuals. If your OEM software company is no longer in business, you may contact Microsoft Sales Information Team at (800) 426-9400 for more information about alternatives to acquire genuine software.
I hope the above information is helpful and appreciate your patience in this regard.
Thank you for using Microsoft Products and Services.
Well, this is the reason I was not around to read my e-mails. Goodness, I have had to go back to learning programming again in order to get my computer up and running. I still have not been successful with obtaining a replacement program. So, another name might pop up since I am using someone elses computer.
When I asked for help...I got my answer from Microsoft.
Remember, I am asking for help because of their program auto-installed without my permission or concent, but to my suprise...much like the pop up pushes we get.
Thursday, June 28, 2007
Akshay Nair ;
